This Privacy Policy describes how Leather & Lace (“we”, “us”, or “our”) collects, uses, and shares personal information when you visit or make a purchase from heidisleatherandlace.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and Affirm details), email address, and phone number. We refer to this information as “Order Information”.
We also collect the following types of personal information:
- First and last name
- Email address
- Mobile phone number
- Birthday
- Address
We refer to all of this information collectively as “Personal Information”.
How do we use your personal information?
We use the Personal Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing shipping and customer support services). Additionally, we use this Personal Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- Provide you with information or advertising relating to our products or services;
- Personalize your experience with us and our website.
Sharing your personal information
We do not share your Personal Information with any third parties. Your data is always kept 100% private.
Data retention
We will retain your Personal Information indefinitely unless you request for it to be deleted.
Cookies and tracking
We use cookies and similar tracking technologies (like UTM parameters) to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
For all users, regardless of location, you may request access to, correction of, or deletion of your personal information. Please contact us to make such a request.
Age restriction
You must be 24 years or older to use our Site or services.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we make changes, we will email users to notify them of the update.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@heidisleatherandlace.com or by mail using the details provided below:
355 N Laflin Street, Chicago, IL 60607, United States
Security
We use professional WordPress site hosting services that provide security software and backups to protect your Personal Information.
Third-party services
We use the following third-party services that may collect information used to identify you:
- Affirm (for payment processing)
Please note that our Site is hosted in the United States and your information may be transferred to, stored, or processed in the United States.
Last updated: August 30, 2024
